Privacy Policy

Effective Date: 11 April 2026

AA MedEd LLC (“AA MedEd,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our users’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access our website, mobile application, courses, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you register for a course, create an account, make a purchase, or contact us, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Billing and payment information

  • Any information voluntarily provided by you

1.2 Usage Information

We may collect information regarding your use of our Services, including:

  • Pages viewed

  • Time spent on the platform

  • Course progress and completion status

  • Quiz attempts and performance

  • Login activity

  • User preferences and interactions

1.3 Device and Technical Information

For security, account protection, and service delivery purposes, we may collect:

  • Device type

  • Operating system

  • Browser type

  • IP address

  • Device identifiers

  • Network information

  • Application usage data

2. How We Use Your Information

We may use your information for the following purposes:

Course Access and Administration

  • Creating and managing user accounts

  • Providing access to purchased courses

  • Managing enrollments and subscriptions

Service Improvement

  • Analyzing platform usage

  • Improving course content and functionality

  • Enhancing user experience

Communications

  • Sending important service announcements

  • Providing course-related updates

  • Responding to enquiries and support requests

Security and Fraud Prevention

  • Detecting unauthorized access

  • Preventing account sharing

  • Protecting intellectual property

  • Enforcing our Terms and Conditions

  • Investigating suspected misuse or piracy

We do not sell, rent, or trade personal information to third parties.

3. Mobile Application Usage

When you use our mobile application, we may collect information relating to application activity, including course access, learning progress, quiz performance, login activity, and feature usage.

This information is collected solely to provide our Services, improve functionality, enhance learning outcomes, and maintain platform security.

4. Third-Party Service Providers

We may engage trusted third-party service providers to assist in operating our Services, including:

  • Payment processors (such as Stripe)

  • Cloud hosting providers

  • Video hosting and DRM providers

  • Learning management systems

  • Analytics and monitoring services

  • Email communication providers

These providers are authorized to process information only as necessary to perform services on our behalf and are required to maintain appropriate safeguards.

5. Data Security

We implement reasonable technical, administrative, and organizational measures designed to protect personal information, including:

  • Encryption technologies

  • Secure authentication systems

  • Access controls

  • Security monitoring

  • Anti-piracy protections

  • DRM-protected content delivery systems

While we strive to protect your information, no system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Protect our legitimate business interests

Information may be retained for longer periods where required by applicable law.

7. Account Security and Anti-Piracy Policy

To protect our educational content and maintain the integrity of our platform:

  • Accounts are licensed for individual use only.

  • Login credential sharing is strictly prohibited.

  • Screen recording, screen mirroring, content capture, copying, redistribution, downloading, or unauthorized reproduction of content is strictly prohibited.

  • Unauthorized device usage, account sharing, VPN abuse, or suspicious access activity may be monitored and investigated.

We may use device-level, network-level, and activity-based monitoring solely for security, fraud prevention, and enforcement of our policies.

If a violation is detected, we reserve the right to:

  • Suspend or terminate access immediately

  • Permanently ban offending users

  • Retain evidence relating to violations

  • Pursue legal remedies where appropriate

No refunds will be provided where access is terminated for policy violations.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request restriction of processing

  • Object to certain forms of processing

  • Request a copy of your personal data

To exercise any of these rights, please contact us using the details provided below.

9. Medical Disclaimer

The educational materials provided by AA MedEd, including videos, notes, discussions, question banks, and other learning resources, are intended solely for educational and examination preparation purposes.

The content does not constitute medical advice, diagnosis, treatment recommendations, or professional clinical guidance.

Users remain solely responsible for their clinical decisions and professional practice. Appropriate medical judgment and consultation with qualified healthcare professionals should always be exercised.

AA MedEd LLC accepts no liability arising from reliance upon educational content provided through the Services.

10. Children’s Privacy

Our Services are intended primarily for healthcare professionals and healthcare students.

We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

11. International Users

Our Services may be accessed from multiple countries. By using our Services, you understand and agree that your information may be processed and stored in jurisdictions different from your country of residence.

12. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Any changes will become effective immediately upon publication on our website or application. Continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact:

AA MedEd LLC
Email: mohammed@draamrcemcourses.com

By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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